FREQUENTLY ASKED QUESTIONS

Simple Snap+ covers against accidental damage to your device screen (Screen breakage, or material damage to the screen. Excludes INTENTIONAL or EXCESSIVE accidents (i.e but not limited to Phone being run over/dropped from height above 15ft.)

Excessive or intentional physical damage to the device will result in a disqualified claim.

You must register your device within 14-days of purchase for coverage to become effective. Once registered, coverage begins 30 days after purchase date.  If your phone breaks within 30 days of purchasing Simple Snap + your claim will be automatically denied regardless of reason for the accident.

• Your Unique Personal Registration Number (located inside purchased packaging)
• Proof of Purchase (sales receipt)
• Some Information about your device (IMEI, make, model etc.)

You must go to a registered business to get your device repaired.  They must be able to provide a valid printed receipt (No Hand Written Receipts accepted) with 

• Company Name
• Company Address
• Business Phone Number
• Customer Name
• Customer Device Repair Line item with Price
• IMEI/Serial# of the device being repaired

You can make one claim with each Simple Snap+ Screen Protector purchased within 1 year of the purchase date.

If you need a replacement for your Tempered Glass screen protector you can file a claim at www.SimpleSnap.com/Warranty.