Terms and Conditions

ReVamp Electronics LLC Limited Warranty (the "SIMPLE SNAP PLUS Limited Warranty") Terms and Conditions

ReVamp Electronics LLC and its affiliated companies worldwide (“ReVamp Electronics”) warrants our ReVamp Electronics products against defects in material or workmanship for a period of 1 year from the original date of purchase of the product by a consumer (the “Warranty Period”). ReVamp Electronics does not warrant, and is not responsible for, any smart phone or other device made by anyone other than ReVamp Electronics except as specifically set forth below. If a material or workmanship defect arises with regard to any ReVamp Electronics Screen Protector, please refer to our Terms and Policies at http://www.SimpleSnap.com/warranty. To the extent the damage to the Eligible Device is covered as set forth below, ReVamp will reimburse you up to the coverage amount purchased on the SIMPLE SNAP Plus Tempered Glass or reimburse you up to the coverage amount purchased on the Liquid Glass products towards the repair or replacement of the device’s screen only.

Overview of Program

If you purchase one of the designated Simple Snap Plus Screen Protectors for an Eligible Device (as defined below) from Retailer (or another participating distributor as designated by ReVamp Electronics), then, if you use the Simple Snap Plus Screen Protector according to the Instructions (as described in the Service Request process below), and your Eligible Device suffers physical damage causing the device to not operate as intended (excluding intentional acts of damage) within one (1) year following the date you validly register the products (as described below, ReVamp Electronics' designated service center (“Service Center”) will reimburse you up to the coverage amount purchased on the SIMPLE SNAP Plus Tempered Glass or reimburse you up to the coverage amount purchased on the Liquid Glass products towards the repair or replacement of the device’s screen only. The Program is limited to a one-time use within the one (1) year period from date of registration. You will need to: (i) have registered your Simple Snap Plus Screen Protector and Eligible Device as described below, (ii) satisfy all other requirements in these Terms in order to receive the reimbursement benefit. Once a registration is complete, no changes can be made to the device covered under this program. For devices with multi-screens, we will cover the damage to the standalone device but not its accessory, unless the additional screens are permanent components of the device. We will cover up to the applicable maximum coverage per device.

No more than one liquid glass application/registration allowed per device. PLEASE NOTE: THE PROGRAM IS NOT ADMINISTERED BY A WIRELESS CARRIER OR RETAILER OR ANY OTHER DESIGNATED DISTRIBUTOR. PLEASE DIRECT ALL INQUIRIES OR OTHER COMMUNICATIONS REGARDING THE PROGRAM TO REVAMP ELECTRONICS OR OUR SERVICE CENTER.

List of Simple Snap Screen Plus Protectors and Eligible Devices for the Program

Eligible Devices:

1. For an updated list of Eligible Devices” covered under the SIMPLE SNAP Plus Tempered Glass Limited Warranty(“Tempered Glass Limited Warranty”) program, visit this link https://simplesnap.com/products/simplesnap-device-protection and select the drop down under Device. Tempered Glass must match the device for which the protection is intended for.
2. For the SIMPLE SNAP Plus Liquid Glass Limited Warranty (“Liquid Glass Warranty”), “Eligible Devices” are any device (e.g. cell phone, tablets or laptops) with screens up to a width of 15 inches.
3. Additional Eligible Devices may be added to the Tempered Glass Warranty or Liquid Glass Warranty by ReVamp Electronics from time to time as announced through the https://www.simplesnap.com/ website or through a participating distributor.

*Apple and iPhone are trademarks of Apple, Inc.
** Samsung is a trademark of Samsung Group/Samsung Electronics in the United States and other countries.

Eligibility Requirements

In order for you to be eligible to use the Program, you must satisfy all of the criteria listed below:

1. You must have purchased your accessory and be a resident of the continental US, Alaska, Hawaii and its territories (the Program is void for any Service Request made by any customer residing outside the continental US, Alaska, Hawaii and its territories).
2. You must have purchased the Simple Snap Plus Screen Protector from Retailer or another distributor designated by ReVamp Electronics.
3. You must have validly registered the Simple Snap Plus Screen Protector and Eligible Device, in accordance with the Registration Process described below, within 14 days following your purchase of the Simple Snap Plus Screen Protector (“Registration Period”). Coverage starts on the 31st day from purchase date.
4. Damage must occur within 1 year from purchase of the Simple Snap Plus Screen protector and you must submit your Service Request (as described below) within 1 year following the date of valid Registration, by emailing warranty@simplesnap.com.  Devices with damage within the first 30 days of Simple Snap purchase will be denied coverage.
5. The device registered must be activated and undamaged at the time of registration. Physical damage incurred prior to registration being completed will not be covered.
6. Must be 18 years or older to enter into contract. Please make sure you register the accessory to the individual to be named on the reimbursement check, subject to the terms and conditions of this program.

Registration Process:

As part of the Eligibility Requirements, you must take the following steps to register the Simple Snap Plus Screen Protector and Eligible Device in order to use the Program:

1. The Simple Snap Plus Screen Protector with the SIMPLE SNAP Plus Limited Warranty is purchased directly from Retailer or another distributor designated by ReVamp Electronics.
2. Within the Registration Period, you may access the Program webpage at the following URL: https://www.simplesnap.com/
3. You register the Simple Snap Plus Screen Protector and the Eligible Device by providing the following required information:
   1. Your original receipt for your Simple Snap Plus Screen Protector purchase. You will need to enter in your purchase date as well as upload a photo of your receipt. The receipt should show the place of purchase, date of purchase, as well as the Screen Protector line item to be valid. If it does not show this information, your request will be denied.
   2. Screenshot of the “About” page on your Eligible Device.
      1. The information in the image (picture) must be legible, if it cannot be read; your registration request will be denied. The specific information required by ReVamp Electronics from the About page (including the IMEI number or MEID number, or, if your iPhone is not configured to work with a wireless carrier, the serial number for the Eligible Device) is described on the Registration webpage -all of the required information must be contained in the image.
      2. The date on the submitted image must be a date that is the same as or after the date of purchase of the Simple Snap Plus Screen Protector (as indicated on the purchase receipt) --if it is earlier than the date of purchase, then your Registration request will be denied.
4. If you successfully complete all of the steps above, then you will receive a confirmation email, at your designated email address, that Registration has been completed. If you do not receive a confirmation email, it is your responsibility to contact our Service Center, via the contact information listed on the Registration webpage, to resolve this situation –your Eligible Device will not be considered Registered unless you have received the confirmation email. Once you are Registered, the Registration is not transferable.

Service Request Process:

You are responsible to ensure that you have used the Simple Snap Plus Screen Protector properly, and within its specified limits by familiarizing yourself with the instructions applicable for your Simple Snap Plus Screen Protector (“Instructions”) that are accessible via the following URL: http://www.SimpleSnap.com/warranty

If you use the Simple Snap Plus Screen Protector in accordance with its Instructions, and accidental physical damage occurs to your Eligible Device due to a defect in the Simple Snap Plus Screen Protector’s material or workmanship while covered with the Simple Snap Plus Screen Protector within 1 year following your Registration of the Simple Snap Plus Screen Protector and your Eligible Device, then you may use your one-time SIMPLE SNAP warranty claim and submit a Service Request as follows:

1. Access the Program webpage at the following URL: www.SimpleSnap.com/Warranty
2. File a Service Request for the damaged Eligible Device by emailing warranty@simplesnap.com. During this process you will be required to provide the following:
   1. Pertinent personal information
   2. Such additional information as may be required to initially verify that your Service Request is for an Eligible Device and otherwise appears to be a valid initial claim under the SIMPLE SNAP Plus Limited Warranty.
   3. Upload a screenshot of the receipt for repair or deductible payment for replacement.

   Your billing information/credit card will be used to pay the Service Fee (if applicable).

3. Once you have provided all of the information required by the initial Service Request process, our Service Center will make an initial indication of claim acceptance or denial. If your claim is approved, a reimbursement payment will be mailed within 2-3 weeks.
4. Your Service Request must be verified by the Service Center as follows:
1. In order for your Service Request to be finally accepted and validated, the Service Center will verify the following information:
   1. Name of person submitting Service Request matches the name associated with the registered policy (as submitted during the Registration Process).
   2. The Simple Snap Plus Screen Protector was registered within 14 days of date listed on original receipt image (as provided during the Registration Process).
   3. All required information was submitted during the Registration Process, including images of your valid purchase receipt and the IMEI screen on your Eligible Device.
   4. The Simple Snap Plus Screen Protector is authentic (serial numbers not found in counterfeit list).
   5. Your Service Fee payment was successfully processed (if applicable).
   6. The date on the image of the About page during the Registration Process is the same as or after the date of purchase of the Simple Snap Plus Screen Protector (as indicated on the purchase receipt) --if it is earlier than the date of purchase, then your Service Request will be denied.
   7. Your device is an Eligible Device and the damage to your Eligible Device is of the type covered by the SIMPLE SNAP Limited Warranty and the claim is otherwise valid under the requirements of this SIMPLE SNAP Limited Warranty.
5. If your Service Request passes the verification process, then our Service Center will provide final approval for the Service Request and will notify you via email.
6. If your Service Request does not pass the verification process, then you will be notified via email that your Service Request has been denied, and the email will include the reason for the denial (such as, for example, incomplete information, mismatched information, Simple Snap Plus Screen Protector is not authentic, etc.).
7. PLEASE NOTE: NEITHER REVAMP ELECTRONICS NOR OUR SERVICE CENTER SHALL HAVE ANY RESPONSIBILITY WHATSOEVER REGARDING ANY DATA THAT IS CONTAINED ON THE ELIGIBLE DEVICE.
8. If you do not receive an email notification, it is your responsibility to contact our Service Center, via the contact information listed on the Registration webpage, to resolve this situation.
9. Once the Service Request has been completed (either finally approved or denied) your one-time use of the Program is deemed completed and the Program is no longer available to you for the Eligible Device and Simple Snap Plus Screen Protector.