Simple Snap Logo

Terms and Conditions

ReVamp Electronics LLC Limited Warranty (the "SIMPLE SNAP PLUS Limited Warranty") Terms and Conditions

ReVamp Electronics LLC and its affiliated companies worldwide (“ReVamp Electronics”) warrants our ReVamp Electronics products against defects in material or workmanship for a period of 1 year from the original date of purchase of the product by a consumer (the “Warranty Period”). ReVamp Electronics does not warrant, and is not responsible for, any smart phone or other device made by anyone other than ReVamp Electronics except as specifically set forth below. If a material or workmanship defect arises with regard to any ReVamp Electronics Screen Protector, please refer to our Terms and Policies at http://www.SimpleSnap.com/warranty. To the extent the damage to the Eligible Device is covered as set forth below, ReVamp will reimburse you up to the coverage amount purchased on the SIMPLE SNAP Plus Tempered Glass or reimburse you up to the coverage amount purchased on the Liquid Glass products towards the repair or replacement of the device’s screen only.

Overview of Program

If you purchase one of the designated Simple Snap Plus Screen Protectors for an Eligible Device (as defined below) from Retailer (or another participating distributor as designated by ReVamp Electronics), then, if you use the Simple Snap Plus Screen Protector according to the Instructions (as described in the Service Request process below), and your Eligible Device suffers physical damage causing the device to not operate as intended (excluding intentional acts of damage) within one (1) year following the date you validly register the products (as described below, ReVamp Electronics' designated service center (“Service Center”) will reimburse you up to the coverage amount purchased on the SIMPLE SNAP Plus Tempered Glass or reimburse you up to the coverage amount purchased on the Liquid Glass products towards the repair or replacement of the device’s screen only. The Program is limited to a one-time use within the one (1) year period from date of registration. You will need to: (i) have registered your Simple Snap Plus Screen Protector and Eligible Device as described below, (ii) satisfy all other requirements in these Terms in order to receive the reimbursement benefit. Once a registration is complete, no changes can be made to the device covered under this program. For devices with multi-screens, we will cover the damage to the standalone device but not its accessory, unless the additional screens are permanent components of the device. We will cover up to the applicable maximum coverage per device.


No more than one liquid glass application/registration allowed per device. PLEASE NOTE: THE PROGRAM IS NOT ADMINISTERED BY A WIRELESS CARRIER OR RETAILER OR ANY OTHER DESIGNATED DISTRIBUTOR. PLEASE DIRECT ALL INQUIRIES OR OTHER COMMUNICATIONS REGARDING THE PROGRAM TO REVAMP ELECTRONICS OR OUR SERVICE CENTER.

List of Simple Snap Screen Plus Protectors and Eligible Devices for the Program

Eligible Devices:

  1. For an updated list of Eligible Devices” covered under the SIMPLE SNAP Plus Tempered Glass Limited Warranty(“Tempered Glass Limited Warranty”) program, visit this link https://simplesnap.com/products/simplesnap-device-protection and select the drop down under Device. Tempered Glass must match the device for which the protection is intended for.
  2. For the SIMPLE SNAP Plus Liquid Glass Limited Warranty (“Liquid Glass Warranty”), “Eligible Devices” are any device (e.g. cell phone, tablets or laptops) with screens up to a width of 15 inches.
  3. Additional Eligible Devices may be added to the Tempered Glass Warranty or Liquid Glass Warranty by ReVamp Electronics from time to time as announced through the https://www.simplesnap.com/ website or through a participating distributor.

*Apple and iPhone are trademarks of Apple, Inc.
** Samsung is a trademark of Samsung Group/Samsung Electronics in the United States and other countries.

Eligibility Requirements

In order for you to be eligible to use the Program, you must satisfy all of the criteria listed below:

  1. You must have purchased your accessory and be a resident of the continental US, Alaska, Hawaii and its territories (the Program is void for any Service Request made by any customer residing outside the continental US, Alaska, Hawaii and its territories).
  2. You must have purchased the Simple Snap Plus Screen Protector from Retailer or another distributor designated by ReVamp Electronics.
  3. You must have validly registered the Simple Snap Plus Screen Protector and Eligible Device, in accordance with the Registration Process described below, within 14 days following your purchase of the Simple Snap Plus Screen Protector (“Registration Period”). Coverage starts on the 31st day from purchase date.
  4. Damage must occur within 1 year from purchase of the Simple Snap Plus Screen protector and you must submit your Service Request (as described below) within 1 year following the date of valid Registration, by emailing warranty@simplesnap.com.  Devices with damage within the first 30 days of Simple Snap purchase will be denied coverage.
  5. The device registered must be activated and undamaged at the time of registration. Physical damage incurred prior to registration being completed will not be covered.
  6. Must be 18 years or older to enter into contract. Please make sure you register the accessory to the individual to be named on the reimbursement check, subject to the terms and conditions of this program.

Registration Process:

As part of the Eligibility Requirements, you must take the following steps to register the Simple Snap Plus Screen Protector and Eligible Device in order to use the Program:

  1. The Simple Snap Plus Screen Protector with the SIMPLE SNAP Plus Limited Warranty is purchased directly from Retailer or another distributor designated by ReVamp Electronics.
  2. Within the Registration Period, you may access the Program webpage at the following URL: https://www.simplesnap.com/
  3. You register the Simple Snap Plus Screen Protector and the Eligible Device by providing the following required information:
    1. Your original receipt for your Simple Snap Plus Screen Protector purchase. You will need to enter in your purchase date as well as upload a photo of your receipt. The receipt should show the place of purchase, date of purchase, as well as the Screen Protector line item to be valid. If it does not show this information, your request will be denied.
    2. Screenshot of the “About” page on your Eligible Device.
      1. The information in the image (picture) must be legible, if it cannot be read; your registration request will be denied. The specific information required by ReVamp Electronics from the About page (including the IMEI number or MEID number, or, if your iPhone is not configured to work with a wireless carrier, the serial number for the Eligible Device) is described on the Registration webpage -all of the required information must be contained in the image.
      2. The date on the submitted image must be a date that is the same as or after the date of purchase of the Simple Snap Plus Screen Protector (as indicated on the purchase receipt) --if it is earlier than the date of purchase, then your Registration request will be denied.
  4. If you successfully complete all of the steps above, then you will receive a confirmation email, at your designated email address, that Registration has been completed. If you do not receive a confirmation email, it is your responsibility to contact our Service Center, via the contact information listed on the Registration webpage, to resolve this situation –your Eligible Device will not be considered Registered unless you have received the confirmation email. Once you are Registered, the Registration is not transferable.

Service Request Process:

You are responsible to ensure that you have used the Simple Snap Plus Screen Protector properly, and within its specified limits by familiarizing yourself with the instructions applicable for your Simple Snap Plus Screen Protector (“Instructions”) that are accessible via the following URL: http://www.SimpleSnap.com/warranty

If you use the Simple Snap Plus Screen Protector in accordance with its Instructions, and accidental physical damage occurs to your Eligible Device due to a defect in the Simple Snap Plus Screen Protector’s material or workmanship while covered with the Simple Snap Plus Screen Protector within 1 year following your Registration of the Simple Snap Plus Screen Protector and your Eligible Device, then you may use your one-time SIMPLE SNAP warranty claim and submit a Service Request as follows:

  1. Access the Program webpage at the following URL: www.SimpleSnap.com/Warranty
  2. File a Service Request for the damaged Eligible Device by emailing warranty@simplesnap.com. During this process you will be required to provide the following:
    1. Pertinent personal information
    2. Such additional information as may be required to initially verify that your Service Request is for an Eligible Device and otherwise appears to be a valid initial claim under the SIMPLE SNAP Plus Limited Warranty.
    3. Upload a screenshot of the receipt for repair or deductible payment for replacement.

    Your billing information/credit card will be used to pay the Service Fee (if applicable).

  3. Once you have provided all of the information required by the initial Service Request process, our Service Center will make an initial indication of claim acceptance or denial. If your claim is approved, a reimbursement payment will be mailed within 2-3 weeks.
  4. Your Service Request must be verified by the Service Center as follows:
    1. In order for your Service Request to be finally accepted and validated, the Service Center will verify the following information:
      1. Name of person submitting Service Request matches the name associated with the registered policy (as submitted during the Registration Process).
      2. The Simple Snap Plus Screen Protector was registered within 14 days of date listed on original receipt image (as provided during the Registration Process).
      3. All required information was submitted during the Registration Process, including images of your valid purchase receipt and the IMEI screen on your Eligible Device.
      4. The Simple Snap Plus Screen Protector is authentic (serial numbers not found in counterfeit list).
      5. Your Service Fee payment was successfully processed (if applicable).
      6. The date on the image of the About page during the Registration Process is the same as or after the date of purchase of the Simple Snap Plus Screen Protector (as indicated on the purchase receipt) --if it is earlier than the date of purchase, then your Service Request will be denied.
      7. Your device is an Eligible Device and the damage to your Eligible Device is of the type covered by the SIMPLE SNAP Limited Warranty and the claim is otherwise valid under the requirements of this SIMPLE SNAP Limited Warranty.
  5. If your Service Request passes the verification process, then our Service Center will provide final approval for the Service Request and will notify you via email.
  6. If your Service Request does not pass the verification process, then you will be notified via email that your Service Request has been denied, and the email will include the reason for the denial (such as, for example, incomplete information, mismatched information, Simple Snap Plus Screen Protector is not authentic, etc.).
  7. PLEASE NOTE: NEITHER REVAMP ELECTRONICS NOR OUR SERVICE CENTER SHALL HAVE ANY RESPONSIBILITY WHATSOEVER REGARDING ANY DATA THAT IS CONTAINED ON THE ELIGIBLE DEVICE.
  8. If you do not receive an email notification, it is your responsibility to contact our Service Center, via the contact information listed on the Registration webpage, to resolve this situation.
  9. Once the Service Request has been completed (either finally approved or denied) your one-time use of the Program is deemed completed and the Program is no longer available to you for the Eligible Device and Simple Snap Plus Screen Protector.

ADDITIONAL TERMS AND CONDITIONS

  1. If you obtain a replacement of your Eligible Device from your carrier (including Retailer) Apple, or any other retailer, then the Program is no longer available to you. The Program is only available to the specific Eligible Device that you registered during the Registration Process. By submitting a Service Request under the Program, you are representing and warranting to ReVamp Electronics that the Screen Protector was used in accordance with the Instructions that are applicable to the Simple Snap Plus Screen Protector. Violation of the foregoing (such as for example, submitting a Service Request when you have modified the Simple Snap Plus Screen Protector, improperly used the Simple Snap Plus Screen Protector or used the Simple Snap Plus Screen Protector outside the specified limits) may constitute fraud, and, in addition to voiding your right to participate in the Program, may subject you to legal action from ReVamp Electronics.
  2. ReVamp Electronics reserves the right to modify the processes, procedures, parameters, or other terms of the Program, or terminate the Program entirely, at any time, without prior notice to you. If ReVamp Electronics terminates the Program, it may, at its sole option: (i) continue to honor valid Registrations that are made within the applicable Registration Period prior to the effective date of termination of the Program; or (ii) provide you with reasonable compensation (as determined by ReVamp Electronics in its sole discretion). The current status of the Program and applicable terms are available on the Program webpage.
  3. Anti-Stacking: When damage to a device occurs while more than one protection product is in use on a single device, we will, at our discretion apply benefits of the higher of two coverages. Only one coverage may apply per incident.
  4. Misrepresentation: Any act of misrepresentation of registration or service request, including but not limited to documentation provided for consideration and claims, may result in the termination of your policy and any other policy you may have current or future with ReVamp Electronics.
  5. Must be 18 years or older to enter into contract. Please make sure you register the accessory to the individual to be named on the reimbursement check, subject to the terms and conditions of this program.
  6. Warranty Disclaimers REVAMP ELECTRONICS SPECIFICALLY DISCLAIMS AND EXCLUDES ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT, QUIET ENJOYMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IF APPLICABLE LAW SPECIFIES A MINIMUM WARRANTY PERIOD, THEN THE WARRANTY PERIOD FOR PRODUCTS SUBJECT TO SUCH APPLICABLE LAW SHALL BE CONFORMED TO THE MINIMUM PERIOD SO REQUIRED. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.
  7. LIMITATION OF LIABILITY IN NO EVENT, UNDER ANY CAUSE OF ACTION OR THEORY OF LIABILITY, SHALL REVAMP ELECTRONICS, ITS SERVICE CENTER, DISTRIBUTORS OR SUPPLIERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OF ANY NATURE WHATSOEVER, ARISING OUT OF OR IN CONNECTION WITH THE PROGRAM, EVEN IF ANY SUCH PERSON OR ENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE AGGREGATE LIABILITY OF REVAMP ELECTRONICS AND ANY OF ITS SERVICE CENTER, DISTRIBUTORS AND/ORSUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCTS THAT ARE SUBJECT TO THE PROGRAM PLUS THE AMOUNT OF ANY SERVICE FEE YOU PAID IN CONNECTION WITH THE PROGRAM. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THE LIMITATIONS OF LIABILITY SET FORTH ABOVE SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
  8. ARBITRATION: Read The Following Arbitration Provision Carefully. It Limits Certain Of Your Rights, Including Your Right To Obtain Relief or Damages Through Court Action. By registering under this SIMPLE SNAP Limited Warranty, you specifically agree to this arbitration provision. To begin arbitration, either you or ReVamp Electronics must make a written demand to the other party for arbitration for the applicable claim (“Arbitration Claim”). The Arbitration will take place before a single arbitrator. It will be administered in keeping with the Expedited Procedures of the Commercial Arbitration Rules (“Rules”) of the American Arbitration Association (“AAA”) in effect when the Arbitration Claim is filed. You may get a copy of these AAA’s Rules by visiting www.adr.org. The filing fees to begin and carry out arbitration will be shared equally between you and ReVamp Electronics. This does not prohibit the arbitrator from giving the winning party their fees and expenses of the arbitration. Unless you and ReVamp Electronics agree, the arbitration will take place in the county and state where you live. The Federal Arbitration Act, 9 U.S.C. § 1, et seq., will govern and not any state law on arbitration. YOU AGREE AND UNDERSTAND THAT this arbitration provision means that you give up your right to go to court on any claim covered by this provision. You also agree that any arbitration proceeding will only consider your Arbitration Claim. Claims by, or on behalf of, other individuals will not be arbitrated in any proceeding that is considering your Arbitration Claim. THE DEGREE TO WHICH ARBITRATION CAN BE USED AS A DISPUTE RESOLUTION PROCESS FOR CONSUMER CLAIMS VARIES FROM STATE TO STATE, SO THIS ARBITRATION PROVISION MAY NOT APPLY TO YOU, DEPENDING ON YOUR STATE OF RESIDENCE. In the event this arbitration provision is not approved by the appropriate state regulatory agency, and/or is stricken, severed, or otherwise deemed unenforceable by a court of competent jurisdiction, you and ReVamp Electronics specifically agree to waive and forever give up the right to a trial by jury. Instead, in the event any litigation arises between you and ReVamp Electronics, any such lawsuit will be tried before a judge, and a jury will not be impaneled or struck.
Top